1. #1
    Unregistered

    SBI Debit card Pin number not yet received

    Recently, I have applied for saving account in SBI bank and I have received pass and debit card. But, still not received PIN number for debit card. When I ask bank manager regarding this. He told that already it has been dispatched in speed post. However, I have still not received since a month. Where can I complaint this issue?

  2. #2
    OMPRIYA Array
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    agra
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    Re: SBI Debit card Pin number not yet received

    Sir ,its a serious matter. You must ask the manger on which date he send speed post and also ask him for the number written on seed post slip . So that you can easily check about it on indian speed post website .
    And its your right to ask the manager and he can not deny to give you speed post slip .

    First check all that data after this find out whose mistake .

    If its all sbi fault then send your complaint letter to sbi main branch

    or you may send it on their mailing website .

    All require address is available on internet.
    All the best
    remember your action is must important.

  3. #3
    sanju0770 Array
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    Jul 2013
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    Re: SBI Debit card Pin number not yet received

    Dear..

    Now a days ATM cards are generally given with an envelope in which they give us the PIN number. I advice you to first of all check in the Envelope whether you have received that or not. If not then there is no use of calling the manager again and again and its better to pay a visit directly to the nearest branch of the bank. You can directly talk to the customer care and tell them that due to this i am not able to avail the facility of Debit card and I want my PIN as soon as possible.

    If he ensure you that your problem will solve in a week then okay otherwise you can complain against them with the higher authority. You can find the Number of the Higher authority in Website of SBI

    Hope it will help

    Cheers...!!!

  4. #4
    manojbadoniya Array
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    Re: SBI Debit card Pin number not yet received

    Dear Actually it happens and this type of cases has been seen by the SBI because most of the customers changes address what they fill in application form of bank account and SBI sends bank related all documents on the first address where you used to live and if you have not changed your address and did not get any courier from SBI yet then you must complain about this issue and if you have changed your address then you should contact to your previous address about any type of correspondence

    If the bank manager is saying that the PIN has already dispatched then you should believe in them because they will not tell a lie and may be that your details came through courier to your house and postman did not find anyone so he took that back from your address so you should also contact to the bank again because documents that are not delivered successfully at home are completely kept by SBI branch where your account is and that will be there for 45 days and when you go to bank then you should ask from the CRO - in bank and they will help you in this case and if they have your PIN number then you do not need to call anywhere and just get that

    If you wants to know about the status of your PIN number dispatching then you can call at - 1800-112211 that is a toll free contact number of SBI and you can get entire status about dispatch of your PIN number details and they will give you proper information that where your PIN Number is and if they say that you should wait for sometime then wait otherwise they will request you to take PIN number from your bank so go back to bank and collect your PIN number and when you go to bank then you should bring your passbook, Debit Card to show as the proof that you are the only account holder for that PIN so they will give you your PIN number

    All the best

  5. #5
    light Array
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    Aug 2013
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    18

    Re: SBI Debit card Pin number not yet received

    hello sir ......
    its a serious matter . you must ask the manager on which date he send speed post and also ask him for the number written on speed post . so that you can easily check about it on indian speed post website.
    and its your right to ask the manager and he can not deny to give you speed slip.
    first check all that data after this find out whose mistake.
    if its all sbi fault then send your complaint letter to sbi main branch or you may send it on their mailing website.
    all require address is available on internet .
    thank you sir
    good luck'''''''''''''''''''''''''''''''''''''''

  6. #6
    Mala Harish Array
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    Jul 2013
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    46

    Re: SBI Debit card Pin number not yet received

    Hello friend
    Actually this is the major problem facing by the costumers of the SBI bank because of the improper handling we can say as whether the provider address may be wrong or if the costumer have changed the location. But as you are telling that the other two forms as pass book and the debit card has received at the address but not the pin number. Before I state the solution I need to confirm a thing clear that most of the sbi banks are only providing the pass book and the debit card to the address as given but the pin number will arrive to the respective office and under confirmation they will give the pin card statement.

    THE PIN OF THE DEBIT CARD WILL ARRIVE TO THE RESPECTIVE OFFICE AFTER 3 TO 4 DAYS OF REACHING THE DEBIT CARD TO YOU HOME.

    I am telling you the case of mine which was happened when I registered an account in the sbi. So kindly goto the sbi office where you have the account after receiving the debit card but not as quick after you get the debit card. Sure you will given the pin number statement at the office. You can contact at 18004253800.

    Thanks....Harish.

  7. #7
    susavan999 Array
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    Jul 2013
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    Re: SBI Debit card Pin number not yet received

    Quote Originally Posted by Unregistered View Post
    Recently, I have applied for saving account in SBI bank and I have received pass and debit card. But, still not received PIN number for debit card. When I ask bank manager regarding this. He told that already it has been dispatched in speed post. However, I have still not received since a month. Where can I complaint this issue?
    Actually the rules of SBI is a bit different from other banks in the matter of giving PIN number. In other banks they used to give the PIN number along with the Debit card but in SBI you will receive the Debit card through post in your address but the PIN will be delivered through post only but it will be delivered in the bank and after that what bank generally do is that they call up the customer after retrieving their number from their database and will ask them to collect their PIN number from the bank and after that you have to visit the bank to collect the PIN number.

    But sometimes what happen is that due to some technical mistake they don't send the PIN number in the right time so what happen is that the Debit card reach the customer but it takes a long time for the PIN number to arrive in the bank and sometimes even after receiving the PIN number they don't even call the customers to let them know that their PIN number have arrived in the bank through post. So, I will suggest you to personally visit the bank to clarify that your PIN number has arrived in the bank or not, If not then I will suggest you to call the SBI customer care and share your problem with them they will surely help you and will tell you the status of your PIN number.

    And if still you find that you have not received the PIN number in a certain date than the only option left is the consumer forum because this is a service related issue and as per consumer protection act you can certainly claim for a compensation from the bank for the hassle you have gone through because of the missing PIN number.

    I hope that i have been able to solve your problem.................

  8. #8
    DEEPIKA2228 Array
    Join Date
    Aug 2013
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    70

    Re: SBI Debit card Pin number not yet received

    Dear customer,

    you had mentioned that you had opened a savings account in state bank of india and received your pass book and debit card and did not receive PIN number for your debit card and your bank manager told that it has been dispatched to you by speed post. so, i kindly suggest to you that you had given a wrong address or wrong pincode or please go the nearest post office available in your area,i..e., your postal address and post office should have same pincode number and tell your problem to the post office manager that i was not received a speed post letter from state bank of india from you till now to my address and already it has completed one month and i asked bank manager that he told me we had already dispatched my letter to your address and also mention that it was your mistake that your postman of our area is not dispatching the letters in proper time .so, i kindly request you to give speed post ems number to track the status or take certain action on postman and dispatch my speed post as soon as possible..

    thanking you........

  9. #9
    sudha001 Array
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    Jul 2013
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    38

    Re: SBI Debit card Pin number not yet received

    Hello ,

    As per my knowledge , the credit card pin number s never dispatched via speed post not via any courier. This is a confidential pin code , and bank like SBI where even i have an account they asked me to collect personally from their branch . I think you should apply for pin card number again , for applying for a pin card number all you need is to collect an official letter which the bank only provide only you need to sign there in a letter and then submit to the manager , and they will ask you to come after 1 week for collecting pin number ..


    THANK YOU !!

  10. #10
    pra97 Array
    Join Date
    Aug 2013
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    335

    Re: SBI Debit card Pin number not yet received

    hello dear,

    as you have taken a saving account in sbi , as you have received your debit card and pass book but not received your pin number for you r debit card, after all details you are not able to get your pin , so should go to the bank and ask the manager for a new pin, write an application and submit it,

    they will provide you a new pin within 7 to 10 working days, it may be that your envelop was mis handeld by the courirer company or may be lost in transit or etc,

    if it is lost then also you dont have to worry, you just go to your branch and apply for a new atm pin with correct address, and even you can ask them that you will collect it yourself when the pin comes to branch just inform you on your contact number

    hope it works

    happy to help you

  11. #11
    boys Array
    Join Date
    Aug 2013
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    17

    Re: SBI Debit card Pin number not yet received

    its a serious matter . you must ask the manager on which date he send speed post and also ask him for the number written on speed post . so that you can easily check about it on Indian speed post website. and its your right to ask the manager and he can not deny to give you speed slip. first check all that data after this find out whose mistake. if its all sbi fault then send your complaint letter to sbi main branch or you may send it on their mailing website. all require address is available on Internet .I have applied for saving account in SBI bank and I have received pass and debit card. But, still not received PIN number for debit card. When I ask bank manager regarding this. He told that already it has been dispatched in speed post. However, I have still not received since a month. Where can I complaint this issue?thanks

  12. #12
    Dk Boss Array
    Join Date
    Aug 2013
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    188

    Re: SBI Debit card Pin number not yet received

    Now a days to weeks ATM credit cards are often given with the mailer in that they impart us with your PIN number. My spouse and i advice that you first off sign on your Envelope whether or not a person have received in which or perhaps not. If not then there is not any utilization of dialing your manager again and again as well as greater to be charged an outing directly to closest part of your bank. You can right chat on the customer care in addition to let them know in which because of this i'm not in a position to utilize the ability regarding Money unit card in addition to I need my personal PIN when possible.

    If he or she make certain you in which your short lived problem will certainly resolve inside of a week then okay or perhaps you can certainly criticize in opposition to all of them with all the higher authority. You will find your Quantity of your Larger power in Internet site regarding SBI.
    If your banker manager says how the PIN has dispatched then you will need to have confidence in all of them due to the fact they do not explain to some sort of lie in addition to may be that a information came up by mail to help your property in addition to postman could not obtain any individual consequently he or she took in which again through your correct consequently you should also get in touch with to help your banker again due to the fact documents who are not delivered successfully in your own home are absolutely maintained by means of SBI part where by your bank account is actually and will become there with regard to 45 days to weeks in addition to when you attend bank then you will need to check with with the CRO - in loan company and they just might help you however in addition to whether they have had your PIN number then you don't have to get in touch with anywhere and only obtain that.

    Should you desires to understand about the condition of the PIN amount dispatching then you can certainly get in touch with at - 1800-112211 that is the toll free phone number regarding SBI and find whole condition with regards to delivery of the PIN amount information and they're going to provide you with suitable information and facts in which where by your PIN Quantity is actually and when they claim that you simply watch for sometime then wait or else they are going to have you acquire PIN amount through your loan company consequently resume loan company in addition to get hold of your PIN amount in addition to when you attend bank then you will need to deliver your passbook, Money Card to exhibit as being the evidence in which you're the merely bank account owner to the PIN therefore they will provide you with your PIN number.

  13. #13
    golghar Array
    Join Date
    Aug 2013
    Posts
    17

    Re: SBI Debit card Pin number not yet received

    hello friends.the credit card pin number s never dispatched via speed post not via any courier. This is a confidential pin code , and bank like SBI where even i have an account they asked me to collect personally from their branch . I think you should apply for pin card number again , for applying for a pin card number all you need is to collect an official letter which the bank only provide only you need to sign there in a letter and then submit to the manager , and they will ask you to come after 1 week for collecting pin number .you had mentioned that you had opened a savings account in state bank of india and received your pass book and debit card and did not receive PIN number for your debit card and your bank manager told that it has been dispatched to you by speed post. so, i kindly suggest to you that you had given a wrong address or wrong pin code or please go the nearest post office available in your area,i.e., your postal address and post office should have same pin code number and tell your problem to the post office manager that i was not received a speed post letter from state bank of india from you till now to my address and already it has completed one month and i asked bank manager that he told me we had already dispatched my letter to your address and also mention that it was your mistake that your postman of our area is not dispatching the letters in proper time .so, i kindly request you to give speed post ems number to track the status or take certain action on postman and dispatch my speed post as soon as possible. thanks.

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